Privacy Policy

Last updated: October 13, 2025

1. Information We Collect

• Information you provide directly to us, including:
• Name and contact details (email address, phone number)
• Business information (company name, address)
• Quote and order details
• Communication preferences
• Any other information you choose to provide

2. How We Use Your Information

• Process and fulfill your quote requests
• Communicate with you about orders and services
• Send important updates and notifications
• Improve our products and services
• Comply with legal obligations
• Prevent fraud and maintain security

3. Information Sharing and Disclosure

• We do not sell, trade, or rent your personal information
• We may share information only:
• With service providers: Trusted vendors who help operate our business
• For legal requirements: If required by law or valid government requests
• For business transfers: In a merger, asset sale, or acquisition
• With your consent: When you give explicit permission

4. Data Security

• We implement technical and organizational measures, including:
• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure storage with reputable providers
• Note: No method of internet transmission or electronic storage is 100% secure; we strive to protect your data but cannot guarantee absolute security.

5. Cookies and Tracking Technologies

• We use cookies and similar technologies to:
• Remember your preferences and settings
• Understand how you use our website
• Improve performance and functionality
• Provide personalized content and recommendations
• You can control cookies via your browser settings; disabling cookies may affect certain site features.

6. Your Rights and Choices

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing at any time
• Data Portability: Request your data in a structured, commonly used format
• Object: Object to certain types of processing
• To exercise these rights, contact us using the details in Section 11.

7. Data Retention

• We retain personal information only as long as necessary for the purposes outlined here, or as required/permitted by law
• When no longer needed, we securely delete or anonymize your information

8. Children's Privacy

• Our services are not directed to individuals under 18
• We do not knowingly collect personal information from children
• If a child has provided personal information, contact us and we will delete it

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Privacy Policy

• We may update this policy to reflect operational, legal, or regulatory changes
• Material changes will be posted on this page with an updated “Last updated” date
• Please review this policy periodically

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:

Email: info@hpteq.com
Company: HPTEQ

We will respond to your inquiry as soon as possible, typically within 48 hours.

By using our services, you acknowledge that you have read and understood this privacy policy and agree to its terms.